Albee Baby Reviews

We bought 3 carseats (2 nuna revv and 1 maxi cosi which turned out to be a dangerous unsecure design). We returned the maxi cosi and they received our return july 26th and ignore all our efforts to get an update since then.. They kept all our money and the carseat.

We called and the lady cut us off after we gave the order number, rudely saying "we'll check the warehouse. BYE" and then she hung up!

We emailed, and got no responses multiple times.

We commented on their instagram posts and they said oh no we are so sorry, DM us and we'll help you. We DMed them and they didn't even reply since 5 days ago.

I ordered Nuna Mixx travel system that was not on sale. The shipping was really fast, I received the item in less than a week and in great condition. I got over $250 in cash back from points that I am using now to buy other stuff I need for the baby.

Worst web site ever! 3 options to pay at check out great, email 5 mins later order canceled 2x PayPal sucks but apparently that's the only way you can check out even though there are 2 other options! Customer service people are rude and unhelpful!' Never shopping here again!

I bought a car seat that had a date of manufacture that was over two years old. Of course most car seats are only good for 6-7 years. When I called the only option was to return the car seat at my expense. Very frustrating. I wouldn't recommend them.

I got the reward points from the previous order. And the points were redeemed for the store credits. I was about to use the credits for the next purchase, but the banner for the "credit use" did not appear anywhere. I had a phone call with one of the representatives this morning, so she said that she would reset my accounts. However, still, I can not use the store credits, and another representative whom I talked to 1 hour ago was too rude, even not solving the problem but asking me to wait for their email.

I wanted a pink Doona car seat. I looked at multiple sites and Albee was one of the cheaper ones so I ordered it on a Tuesday. Today is Thursday and it was on my deck when I got home. I took it out and see no obvious issues. Would shop here again.

A month ago I ordered a car seat for my Granddaughter as a Christmas present. Within hours of ordering I talked to my daughter and realized
I had bought the wrong one. I got in touch with Albee to find they had already shipped the car seat. But because it was done so quickly they were willing to stop the order and have the car seat returned to them.
Of course I ordered the correct car seat through Albee. It came in a timly fashion, I received credit on the first one and I couldn't
Be happier.

I was skeptical to purchase this item simply because of the price. But after going back and forth between a couple other car seats, I'm glad I decided to go with this one. High quality material, easy in and out. It was a little tricky putting the cover back on after I washed it the first time but after that it was a breeze.

Albee baby store is horrible! They do not honor their expected shipping dates. Never sent a carseat after 7 weeks of waiting. They kept blaming me. Said that I knew shipping would be delayed! (Horrible attitudes) Well, I did not know it would be indefinitely delayed as the order page said a 2-3 week wait. They have horrible customer service. When I needed to return an item, that was purchased to go with the bigger item they never delivered, they refused to handle return shipping. This item needed to be returned because they never sent the bigger item, that the smaller item went with. Ridiculous. Shop elsewhere!

The stroller was perfect for our Disney trip with our 3 year old grandson. It was easy to transport and still had great space and fully reclined. He was happy to have a taxi from one ride to the next, and we were happy we could quickly get through the parks.

Thanks again for the speedy delivery! It is always nice when a company acts in a professional manner.

Thanks again!